Your Role

Oversee the operations of stores. Work closely with our management team, Marketing, Finance, and HR Department, on leading our team, daily operations, and seasonal events.

Essential Responsibilities

Management

• Hiring, training, motivating, and leading awesome staff.
• Recommend people for hiring and promotion.
• Conduct daily briefings.
• Produce staff rotas with our supervisor.
• Set goals and expectations for the operation team using performance review and KPI process.
• Work with the bar, kitchen, and front staff team to make sure our operation is smooth.

Operation

• Manage product and packaging inventory to ensure good levels, product freshness and cost control.
• Work with our team (operation, management, and marketing) on the development and implementation of our seasonal campaigns and promotions.
• Enforce all SOPs and company policies and procedures, especially the ones related to our customer service, health and safety.
• Weekly meeting with BOD and Operation Manager sharing on operation and KPIs.

Finance

• Handle daily cash management and administration.
• Track and monitor the sales target, implement the Marketing strategy in-store, adjust when needed.