Your Role

Oversee the operations of our various F&B businesses. Work closely with our BOD, Store Managers, Chefs, Bartenders, and Brand Managers to build a lean and effective operation at each location in line with headquarter strategies and policies.

Responsibilities

Leadership

• Identify training needs and develop training plans to ensure a perfect operation and service aligned with our brands concept and vision.
• Conduct regular training and develop SOPs.
• Work closely with our HR to develop growth plan for our team and foster a company culture.
• Lead and develop the store managers and supervisors under you.
• Ensure proper training and knowledge of the team for upcoming projects and campaigns.

Company growth

• Support the ways of business development.
• Lead and execute operations to achieve daily targets.
• Participate in the development of new brands/locations by working together with our Operation team, Brand Manager, Marketing team, and Project Manager on the execution.

Sales

• Meet financial goals on delivery and up-selling.
• Suggest ways to take our customer service to the next level.

Operation

• Maintain and reinforce health and hygiene practices and standards.
• Reinforce organized, clean and good looking stores. Propose improvements when needed.