Your Role

You're responsible for the communication of our brand and developing a deep relationship with our community. Social media does not only mean scheduling posts on Facebook/Instagram.

Responsibilities

Community

• Collaborate with our creative, marketing and operation team to create content relevant to our brands, objectives, communities, and platforms (which for now includes FB, IG, LinkedIn, Mailchimp, Zalo, TikTok, and who knows what else tech companies will come up with next.)
• Respect the brand voice throughout all of our channels and build it with each piece of content.
• Understand and engage with our community.
• Thinking towards the future and look at ways we can innovate our storytelling. (You’ll need to do bi-weekly presentation on new stuff.)
• Analyze our content performance and pivot if necessary.
• Communicate to our internal community (our team) and make sure they are involved in everything we do.
• Debrief all launches and campaigns to operations team before they start.
• Analyze learnings and debrief to operations team after they finish to improve.

Skillsets

• Previous experience in hospitality in Marketing, Customer Service, or Social Media with minimum 1 to 3 years of experience.
• Great writing skills.
• A sense of urgency and on top of timeline and deadlines.
• Meticulous and well-organized.